Custom Clearance

Dedicated Customer Teams & Agile Services

Our worldwide presence ensures the timeliness, cost efficiency compliance adherence required to ensure your production timelines are met.


Well established, registered customs Clearance Company with highly qualified staff with knowledge of all rules of documentation and regulation we committed to provide clients with professional consultation pertained to regulations, tariff and relative documentation. Available in all Jordanian outlet borders, customs centers of Jordan; Queen Alia airport, Aqaba Port, Amman customs center and Karamah borders Zarka Free Zoon  Your consignment is in safe hands to be processed with relative and appropriate bill of entry; for Jordan market consumption, In-transit, temporary entry, or under exemption rules.. etc… We offer quality service with unmatched efficiency. You would be interacting with a team of well qualified and highly experienced professionals.

What is the Customs Clearance Process?

  1. A customs officer verifies that the paperwork completed for shipments are correct. International shipments must have commercial invoices. Once the paperwork is verified, the document will list a shipper and contact info of the receiver. The shipment will also include the export date and airway bill number.
  2. A customs officer will see what fees may be applied to a shipment. Depending on the type of goods, their value, and laws that the importing country enforces. If the value of goods surpasses a tax bracket, the officer will check to see if taxes and duties have been paid.
  3. If there are outstanding taxes and duties, customs will ask that they are paid. There are two options for payment, with one being DDU (Deliver Duty Unpaid) and the other being DDP (Deliver Duty Paid). As a result, if a shipment is marked as DDP, then a payment of taxes and duties were paid for. These services may be offered at a fixed price when you pay for a label. This process can be expensive as brokers are independent with differing fee charges. Brokerage, storage, late payment, and various fees may apply which will affect the total shipment fee.
  4. Once taxes and duties are paid, shipments are released. From this point, if paperwork, duties, and taxes are handled properly then the goods should be shipped to their destination.
Advantages of Customs Brokerage

  1. A customs broker will be able to take care of shipping for products. A customs brokerage firm will verify if you’re complying with customs regulations. If custom regulations are not met, it will result in a time delay.
  2. A company will be able to retain more money. A customs broker will guide a company so that it is able to avoid shipment problems that will also follow trade agreement opportunities. There are multiple trade agreements that are dedicated to scaling down duties and taxes such as ASEAN, JPEPA, and the EFTA free trade agreement.
  3. A customs broker will tell you if they’re unable to handle products that you want to ship. If this occurs, they will be able to defer your shipment in the safest way possible.
  4. It’s always great to have an outside source evaluating your goals and reasons for merchandise. As a result, you will form a stronger relationship with your customs broker and they will give you advice regarding your business model.

Providing a customs broker with the proper paperwork. You are still responsible for filing and paying taxes and duties, but a good custom broker can correct errors and tell you if your missing important info.